INSTALL VIDEO INSTRUCTIONS
Trouble with Installation.
Here is a link to a video that will walk through the installation process. Click here.
To Register the VST Sound:
- Find the “VST SOUND ARCHIVE” file within the folder and double click it.
- HALion Library Manager should automatically open and ask if you’d like to register your product. Confirm
- Next, You’ll be asked to choose a place you’d like to store the “VST Sound Archive file”.(It is recommended you keep the “VST Sound Archive” file with the Sample Fuel instrument folder)
- After you’ve chosen where to place the “VST Sound Archive” file, HALion Library manager should confirm that the VST Sound has been registered successfully!
To Authorize your Sample Fuel product:
- Make sure to quit all Steinberg products or anything using them and then run eLicenser Control Center (it is recommended if you are on PC to run eLCC as administrator).
- After eLCC has opened, click “Enter Activation Code” which can be found under the “Actions” menu.
- Copy & paste your code into the designated field and click “Continue”.
- Next, you’ll choose whether you’d like to authorize the code onto a drive or onto a dongle.
- After eLCC is done processing and adding your code, click to start the activation usage period.
Use In HALion products:
- You may find that HALion’s browser hasn’t updated after registering the sounds and authorizing the library. If this is the case, be sure to go to the “Load” tab in HALion Sonic SE, and refresh the browser.
Can I move my VST Sound location after already registering the VST Sound?
Yes, but you will want to do this with the HALion Library Manager.
If I have Cubase, do I need to install HALion Sonic SE and eLicenser Control Center?
If you have Cubase 9 or later, you don't need to install HSSE again, but you may need to update to the latest HSSE and eLCC if you haven't already.
There is no Interface for your CRE8 products showing on the "Edit" tab..
Try updating to the latest version of HALion Sonic SE found Here
After Updating, the "Edit" tab in HALion Sonic SE cuts off part of the graphics of the instrument.
Update to the most recent version of HALion Sonic SE.
Tried updating the VST Sound to the new version available, but only the previous version shows up in the Steinberg Library Manager and HALion Sonic SE.
If you've already followed the "Update Instructions" included with the update of your product, but HALion Sonic SE and the Steinberg Library Manager only show the previous version then follow these steps:
Activation and License Questions/Issues
Why is my code is not recognized by the Elicenser?
You will need to download and install the latest Elicenser update from here.
The Soft-E-licenser is missing when I try to authorize.
This can happen occasionally. Click here to download a utility to correct the problem.
How many authorizations do I receive per product?
You are given only one code to be used for each product.
Having Issues with eLicenser...
Some Mac users have experienced issues with the eLicenser Control Center 18.104.22.16828 either not installing, crashing, or not authorizing correctly.
eLicenser Control Center Error in Logic Pro X with HALion Sonic SE 3?
If you receive a message saying there is an eLicenser Control Center Error while using Logic Pro X and you are given no other option but to click "OK" to abort, then go to:
New boot up drive and eLicenser Control Center says authorizations are already in use...
(Firstly, you'll want to be sure your licenses have been registered online with Steinberg.)
How can I purchase additional licenses?
Please contact us at firstname.lastname@example.org
I didn't receive a code for my free Sample Fuel product...
Our free products do not require a license. However, you will still need a license to use HALion Sonic SE which host our libraries.
The GUI is missing elements?
After installing in some cases a PC needs higher aministration privelages. Find the application icon (Halion Sonic SE, Halion Sonic or Halion) and "right" click and choose "run as administrator". You should only need to do this one time and then everything should run correctly the next time you start up Halion Sonic SE the next time.
What platform do your products use?
All of our products use Steinberg's HALion platform to run. This includes HALion, HALion Sonic and HALion Sonic SE (which you can download for free at the Steinberg website).
I already own Poly CRE8 but not Wave CRE8. If I purchase the Hybrid Bundle, can I get a discount since I already own half the product?
The answer is...
Lost Library/VST Sound/Code
In case of Harddrive failure, accidentally deleted files....
On my Mac, I'm not seeing the .cache folder in the library folder.
The .cache folder isn't necessary to access however, if you want to be able to see the individual presets you'll need to see the .cache folder.
What are the HALion Sonic Layers for?
These are included with both Wave and Poly CRE8. These cannot be used with HALion Sonic SE (free). They can only be used with HALion Sonic (paid) or the full version of HALion (paid). These allow the user with HALion Sonic/Halion to mix and match the provided layers however they would like.
Expansion Packs are not showing up in HALion...
Certain systems have displayed such behavior.
How do I save my own sounds with your product?
You can right-click on the instrument slot you are modifying and click "Save Program As".
Crashing on Mac?
Script Errors are showing when you load a preset from one of our libraries...
This seems to be a real rare issue that is caused by a faulty installation of HALion Sonic SE.
HALion Library Manager? Did you mean Steinberg Library Manager?
You may find in some of our older documentation we refer to the "HALion Library Manager". After the Cubase 10 update, Steinberg renamed the application, "HALion Library Manager". It is now under the name "Steinberg Library Manager".
Purchased the Hybrid Bundle, what are the three folders within the Hybrid Bunlde Expansion Pack folder for?
In case you also own HALion 6 and/or HALion Sonic, we've included the Hybrid Bundle Expansion Pack programs for those specific VSTis. They are identical to the multis for HALion Sonic SE.
HALion Sonic SE in Pro Tools?
At the moment, Steinberg has been made aware of an issue with the AAX of HALion Sonic SE and its incompatibility with Pro Tools. They are currently working on a fix.
Updated my product to the 2.0 version and experiencing crashing after loading a preset and going to the "Edit" tab on HALion Sonic SE...
This is a problem some users on Windows have experienced and it had to do with the graphics resolution of the GUI. This has been fixed. If you are experiencing this issue, try going to the "Updates" tab on our website and downloading the update again.
Updated Pad Motion 3.0, but some presets still show the 2.0 version...?
If the Steinberg Library Manager shows that the Pad Motion 3.0 VST Sound and Pad Motion VST Sound are registered, then this is normal and operating as it should. Presets prior to Pad Motion 3.0 will retain the 2.0 version number and GUI look. In order to implement newer features in 3.0, we had to separate the earlier versions of Pad Motion and Pad Motion 3.0
Using Pad Motion 3.0, but the Synth layer is missing a lot of functionality that was in Pad Motion 2.0 and earlier....
If you were utilizing the full capabilities of the Analog Modeled Synth Engine and the Wavetable Synth Engine in the Pad Motion 2.0 and earlier presets, those functions are still available in those presets with those layers.
I've updated my product, how do I filter to show only new content in the browser?
In HALion, there are four filter columns in the browser. They default to "Category, Sub Category, Style, Character". You can change any of these columns by clicking on it's header and switching it to "Family Name". From there, you can choose to sort by the newest update.
Where can I download the manuals for your products?
You can visit our "Downloads/Updates" page and there are links to download each manual for each product.